Whistleblowing and empowering people to have a voice is a key focus.

If there is an issue - you need to be informed as quickly and accurately as possible.

Speeki includes a whistleblowing and incident reporting system, an essential tool in your ESG and Sustainability toolkit.

Knowing when things are not going well, or gaining early insight into misconduct or failures, is essential to running a business. Speeki includes an advanced whistleblowing management system (also known as incident management). The system offers multiple methods for reporting issues directly into the Speeki incident reporting and investigations database.

Anyone can report at any time, in any language, using any device

The pace of global business operations today requires a paradigm shift in how issues are reported. Problems arise immediately and need to be received, triaged, investigated and addressed quickly.

Speeki helps shift your incident management from reactive to pre-emptive by enabling anyone to report issues at any time, in any language, through various channels, including mobile devices, the Speeki App, phone, or web.

Multilingual ESG reporting app
Incident reporting for ESG programme

Speeki utilises powerful Artificial Intelligence technology to enable users to report issues easily and quickly

Incident reporters can communicate directly with Speeki's AI-powered virtual assistant, Nicole, either by voice or in writing. Nicole engages in real-time conversations, guiding users to provide the most valuable and accurate information about the issue being reported. By leveraging advanced technology, Nicole enables Speeki to gather comprehensive information in any language, format, and from any device.

Reporters can leave messages, speak to the system, or send texts, videos, audio, or images

Speeki simplifies communication and collaboration with reporters through automation, guiding them via intelligent, question-based feedback paths. This mechanism helps reporters provide the information needed for triage and investigation. Reporters can interact with Nicole in any language and share voice recordings, photos, and videos with just a touch of a button.

chat with compliance manager
chat anoymously with reporter

Continue the dialogue with the reporter using the Speeki case management system

Even if the reporter wishes to remain anonymous, you can interact with them at any time, with all interactions logged in the Speeki case management system. Engage in any language with automated and immediate translations, and have the system track every dialogue.

Incident Reporting

Speeki offers a cutting-edge solution for incident reporting and whistleblowing

ESG Reporting tools

Compliant and safe for data privacy.

Speeki is a SaaS system hosted in data centres across multiple locations, including Europe. It is GDPR-ready and adheres to the highest levels of information security, backed by our ISO 27001 certification.

Configurable to match your needs in Europe.

With new directives in Europe potentially requiring multiple systems and access rights, Speeki is designed to be configured to align with European whistleblowing laws.

More than just incident reporting.

Speeki is your platform for managing risk, compliance, governance, and ESG. Its comprehensive suite of tools, services, and solutions makes it more than just an incident management system.

FAQs

Frequently asked questions about our ESG Incident Reporting

1. What is ESG incident reporting, and why is it crucial for organisations?

ESG incident reporting involves systematically documenting and managing Environmental, Social, and Governance-related incidents within an organisation. It is crucial because it helps organisations identify, address, and mitigate risks related to sustainability, social responsibility, and corporate governance, thereby protecting their reputation and ensuring compliance with regulations and standards.

2. How does your incident reporting solution simplify the ESG incident reporting process?

Our solution features a streamlined dashboard specifically designed for ESG incident reporting. Users (i.e., employees, suppliers, investors, and other stakeholders) can easily submit incident reports, track their progress, and initiate necessary communication and actions with the organisation, ensuring a prompt and organised response to emerging challenges.

3. Can I customise the incident reporting process to align with my organisation's unique requirements?

Yes, our solution offers configurable settings that allow you to tailor the incident reporting process to your organisation's specific needs. You can customise parameters such as incident assignment rules and set up data separation for subsidiary sites, ensuring flexibility and adaptability to evolving circumstances.

4. How does your solution ensure the security and confidentiality of ESG incident data?

We prioritise data security and confidentiality by implementing advanced features such as multifactor authentication (MFA), encryption protocols, and role-based access controls. These measures protect sensitive information and ensure compliance with data protection regulations.

5. Can your solution facilitate collaboration and communication during ESG incident resolution?

Absolutely. Our solution includes collaboration features such as real-time messaging, activity tracking, and file attachments to facilitate communication among stakeholders involved in incident resolution. This promotes transparency, accountability, and effective coordination throughout the process.

6. Is your ESG incident reporting platform user-friendly and easy to navigate?

Yes, our platform is designed with user-friendliness in mind, featuring an intuitive interface that allows users to navigate seamlessly and submit incident reports effortlessly. Whether you're an experienced user or a first-time reporter, our solution ensures a positive and productive experience.

7. Is training required to use your ESG incident reporting solution?

No extensive training is required. The platform is designed to be intuitive and user-friendly, allowing users to submit incident reports effortlessly. However, we do offer training resources and support materials to ensure users are equipped with the knowledge and skills needed to maximise the solution's potential. Whether you're a seasoned professional or new to incident reporting, our platform facilitates smooth and efficient operation from the start.

8. In what ways does your ESG incident reporting solution enable users to monitor and track the status and progress of reported incidents in real-time?

Our solution provides multiple avenues for monitoring and tracking the status and progress of reported incidents in real-time. Through an intuitive dashboard on the mobile app or web portal, users can view the current status of reported incidents and monitor resolution progress. Additionally, users can opt to receive in-app notifications on their mobile devices and email alerts, ensuring timely updates and proactive management of ESG incidents. These features enhance user engagement and facilitate effective incident resolution.

9. What measures does Speeki take to protect the anonymity of whistleblowers or individuals reporting sensitive incidents?

Speeki employs several measures to protect the anonymity of whistleblowers and individuals reporting sensitive incidents. These measures include allowing anonymous report submissions, encrypting all user data, and restricting access to reports to authorised personnel only.

10. Can organisations customise anonymity controls within the Speeki platform to align with their specific needs and policies?

Yes, organisations using the Speeki platform can customise anonymity controls to align with their specific needs and policies. They can configure settings to allow for anonymous reporting while maintaining accountability and ensuring effective incident management.

Still have questions?

We help you capture incidents by engaging with your stakeholders and simplifying the reporting procss for them.

rating
cta left

A fully compliant whistleblowing system.

Included with every subscription to Speeki.
Speeki fav logo
cta-right