Meet Nicole –
our AI, human-friendly ESG officer who forms an essential part of our Speeki platform
Using Ai provided by IBM Watson, 'Nicole' is Speeki's embedded assistant to help employees and staleholder interact with Speeki
Nicole is a large part of the Speeki messaging/whistleblowing solution ro make it easier for people to report issues and encourage speaking up
Powered by IBM Watson, Nicole is a sophisticated, interactive Artificial Intelligence bot well-versed in capturing essential information to help users engage with Speeki. She gets involved to help users report ESG issues using the Speeki App.
Using an Ai system adds to our committment to anonymise and protect users who report issues through the Speeki platform
Guided by virtual assistant Nicole, users will enjoy a quick reporting process that lessens embarrassment and guilt, whilst increasing comfort levels and ensuring that users are 100% anonymous if desired. All voice calls are even re-voiced by Nicole before submission to the company for investigation.
Nicole also assists in translating reports made through the Speeki app to whistleblower system
Reporters can follow up on their reports by using a Case ID and PIN code through the Speeki App or a Web portal. Users can see how their case is progressing, and where the user has not requested anonymity, you can interact with them at any time through the app or the Web portal.
Collect stakeholder feedback in a consistent and professional manner
Over 100 languages ensure users can follow instructions and communicate effectively and comfortably in their own language.
Human agents with less experience are prone to errors and biases, or may miss vital information. A chatbot provides consistent, error-free recordings.
Tailor the AI categories, introductory messages, and instructions for leaving reports to suit your needs.