The CSO drives Awareness, Communication & Training in Sustainability

The CSO is the lead for developing sustainability training programs across the organization and all key stakeholders. While the CSO also needs to stay current on sustainability trends and best practices, sharing knowledge across the organization will be important to drive change. Training directors and executives on ESG topics and building sustainability competencies will be important and will require creating sustainability resources and guidelines. Building a cohort of senior executives by facilitating internal sustainability communities of practice, developing sustainability champions, and establishing an external network of advisors is all part of the CSO role. The CSO will need to be across all best practices, ensure thet are well documented and able to be shared as case studies. Recognising the high level of technical knowledge the CSO must be able to articulate sustainable practices across different audiences and leverage technologies like a learning management system to fully integrate and drive training effectiveness. The CSO needs to be on a continuous professional development cycle and encourage all members of the sustainability team to do the same.

Speeki can help provide the following services and solutions:

• Enterprise-wide sustainability training needs assessment (by role/level)
• Executive ESG briefing series (board & C-suite focused sessions)
• Digital learning hub (LMS platform with curated sustainability content)
• "Sustainability 101" onboarding package (for all new hires)
• Technical deep-dive workshops (carbon accounting, circular design etc.)
• Functional playbooks (sales, procurement, operations-specific guides)
• Sustainability champions program (recruitment toolkit + engagement playbook)
• Communities of practice framework (meeting templates, discussion guides)
• External advisor network map (thought leaders, subject matter experts)
• Best practice case study library (internal & external examples)
• Knowledge-sharing system (internal wiki/social platform setup)
• Stakeholder training packages (suppliers, partners, customers)
• Communication toolkit (jargon-free explainers for non-technical audiences)
• Professional development roadmap (conferences, courses, certifications)
• Training impact dashboard (completion rates, behavior change metrics)
• Microlearning content bank (short videos, quizzes, job aids)
• Train-the-trainer program (for internal sustainability facilitators)