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ISO/TS 37008 is the internationally recognised technical specification for internal investigations within organisations, published by ISO TC309 in 2023. It provides a structured, principles-based framework for conducting professional, defensible internal investigations into alleged or suspected wrongdoing, misconduct, or noncompliance — including bribery, fraud, harassment, discrimination, and ESG-related violations. This course covers the standard's five core principles (independent, confidential, competent and professional, objective and impartial, and legal and lawful) and develops participants' capability to apply them across the complete investigation lifecycle.
Content covers policy and procedure design for an investigation programme; governance and leadership requirements, including the governing body's obligations under ISO 37008; the pre-investigation stage — triage, scope definition, team appointment, reporting structures, and evidence preservation; the investigation itself — document collection and management, electronic data preservation and review, witness and subject interview methodology, caution notices, maintaining independence under pressure, and managing conflicts; the investigation report — structure, content, and the distinction between findings and conclusions; post-investigation remediation — proportionate disciplinary action, structural remediation, self-disclosure decisions, and stakeholder communication; and integration with ISO 37001, ISO 37002, and ISO 37301.
The course uses realistic case scenarios across compliance, ESG, and corporate governance contexts. Participants leave with the skills to design an investigation programme, conduct individual investigations to a defensible professional standard, and manage the full post-investigation process. The course also addresses what ISO 37008 means for audit committees and governing bodies, reflecting the standard's explicit emphasis on board-level accountability for the investigations function.
Suitable for compliance officers, legal counsel, HR professionals, internal auditors, and anyone with responsibility for managing or overseeing internal investigations.
ISO/TS 37008 is the internationally recognised technical specification for internal investigations within organisations, published by ISO TC309 in 2023. It provides a structured, principles-based framework for conducting professional, defensible internal investigations into alleged or suspected wrongdoing, misconduct, or noncompliance — including bribery, fraud, harassment, discrimination, and ESG-related violations. This course covers the standard's five core principles (independent, confidential, competent and professional, objective and impartial, and legal and lawful) and develops participants' capability to apply them across the complete investigation lifecycle.
Content covers policy and procedure design for an investigation programme; governance and leadership requirements, including the governing body's obligations under ISO 37008; the pre-investigation stage — triage, scope definition, team appointment, reporting structures, and evidence preservation; the investigation itself — document collection and management, electronic data preservation and review, witness and subject interview methodology, caution notices, maintaining independence under pressure, and managing conflicts; the investigation report — structure, content, and the distinction between findings and conclusions; post-investigation remediation — proportionate disciplinary action, structural remediation, self-disclosure decisions, and stakeholder communication; and integration with ISO 37001, ISO 37002, and ISO 37301.
The course uses realistic case scenarios across compliance, ESG, and corporate governance contexts. Participants leave with the skills to design an investigation programme, conduct individual investigations to a defensible professional standard, and manage the full post-investigation process. The course also addresses what ISO 37008 means for audit committees and governing bodies, reflecting the standard's explicit emphasis on board-level accountability for the investigations function.
Suitable for compliance officers, legal counsel, HR professionals, internal auditors, and anyone with responsibility for managing or overseeing internal investigations.