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Conflicts of interest are among the most pervasive and least well-managed risks in organisational governance. They underlie a significant proportion of bribery, fraud, and governance failures, yet most organisations treat them as a disclosure formality rather than a managed risk requiring systematic controls. ISO 37009, published by ISO TC309 in 2025, provides the internationally recognised framework for conflict of interest management — grounded in the principles of trust, integrity, transparency, and accountability.
This course develops participants' capability to design and operate a conflict of interest management programme aligned to ISO 37009. Content covers the standard's definitions, principles, and scope; the typology of conflicts of interest — actual, potential, and apparent — across different organisational roles and relationships; conflict of interest risk assessment: how to identify where COI exposure is highest across governing body members, senior executives, procurement functions, compliance teams, agents, and third parties; policy and procedure design including declaration obligations, recusal processes, register management, and escalation pathways; the role of leadership and governing bodies in setting the tone and owning COI accountability; managing COI in specific high-risk contexts — public procurement, related party transactions, investment decisions, regulatory engagement, and audit relationships; the intersection of ISO 37009 with ISO 37001:2025 (which now explicitly references COI identification and evaluation), ISO 37301, and ISO 37000; monitoring, performance evaluation, and audit of COI management effectiveness; and what regulators, certification auditors, and investors expect to see in a mature COI management programme.
Participants work through COI risk mapping exercises and policy design scenarios throughout the course. Suitable for compliance officers, legal counsel, company secretaries, board members, governance professionals, procurement teams, and internal auditors responsible for COI programme design and oversight.
Conflicts of interest are among the most pervasive and least well-managed risks in organisational governance. They underlie a significant proportion of bribery, fraud, and governance failures, yet most organisations treat them as a disclosure formality rather than a managed risk requiring systematic controls. ISO 37009, published by ISO TC309 in 2025, provides the internationally recognised framework for conflict of interest management — grounded in the principles of trust, integrity, transparency, and accountability.
This course develops participants' capability to design and operate a conflict of interest management programme aligned to ISO 37009. Content covers the standard's definitions, principles, and scope; the typology of conflicts of interest — actual, potential, and apparent — across different organisational roles and relationships; conflict of interest risk assessment: how to identify where COI exposure is highest across governing body members, senior executives, procurement functions, compliance teams, agents, and third parties; policy and procedure design including declaration obligations, recusal processes, register management, and escalation pathways; the role of leadership and governing bodies in setting the tone and owning COI accountability; managing COI in specific high-risk contexts — public procurement, related party transactions, investment decisions, regulatory engagement, and audit relationships; the intersection of ISO 37009 with ISO 37001:2025 (which now explicitly references COI identification and evaluation), ISO 37301, and ISO 37000; monitoring, performance evaluation, and audit of COI management effectiveness; and what regulators, certification auditors, and investors expect to see in a mature COI management programme.
Participants work through COI risk mapping exercises and policy design scenarios throughout the course. Suitable for compliance officers, legal counsel, company secretaries, board members, governance professionals, procurement teams, and internal auditors responsible for COI programme design and oversight.