We Hear All Voices because we actively listen
Hear All Voices: Speeki uses its own software to support speaking up
Speeki uses its own platform as part of our internal ESG efforts. A significant aspect of this is to support anyone 'speaking up' and informing us about the good and the bad at Speeki. We encourage everyone to speak up at any time. We listen, we act, and we focus on improvement.
How does it work and how do you make a report?
The Hear All Voices programme includes many ways to connect with us. It is really up to you and how you feel.
There are lots of ways to report to Speeki. Use the Speeki App, downloadable from the app store, or you can use any of the ways identified below. It really doesn't matter how you report; it all ends up in the Speeki Platform. Whatever works for you.
The Speeki Platform used by Speeki is located in Europe. Depending on where you are and how you report, your data and the contents of your message will likely cross a few countries before it lands at Speeki. If you are going to report highly sensitive personal information, we recommend you reach out to us first so we can work out the best way to get us that sensitive information.
The most important thing to remember is that, at every single stage of the process and no matter how you want to report, we truly do Hear All Voices. Every report is always confidential, always protects your private information, always shields you from retaliatory conduct, and we always act on what you tell us.
Once an incident report or alert is submitted our investigator – an independent, non-executive director at Speeki – will analyse the details to validate the complaint or alert, then begin the investigation process. The process includes a review of case details and a potential interview with the reporter, if appropriate. Throughout the process, the investigator will use Speeki's Case Management system. When the investigation is concluded, the reporter is informed of the decision taken by the investigator and the actions planned to remediate concerns. If no action is deemed appropriate or necessary, the reporter is still informed.
Who looks at my reports made through the Hear All Voices programme?
David Youngson
Independent, Non-Executive Director
Because we are a small company, we have elected to have an independent director receive any reports and serve as our primary gatekeeper for reports made under the Hear All Voices programme. David is a finance, governance, and compliance expert with a strong understanding of ESG risk areas. Think of David as our ombudsman and a true supporter of your concerns.
Speeki App
Download from the Google Play Store
The best way to connect with the Hear All Voices programme is through the App.
Use the QR Code below to connect directly or download from the Google Play store and use the code Speeki Pte Ltd.
Speeki App
Download from the Apple App Store
The best way to connect with the Hear All Voices programme is through the App.
Use the QR Code below to connect directly or download from the Apple App store and use the code Speeki Pte Ltd.
Speeki App
Can't access a store?
In some countries, you may not be able to access the Speeki App. Download the APK file and use the code Speeki Pte Ltd when it loads on your phone.
Ask us on our support page for the link to the APK files.
Any browser
If you prefer not to use the App, then use our website instead
If you prefer to not download apps to your mobile device, then use our web site instead. It's exactly the same functionality and runs on any browser (even on your phone)
Click on the following page Speeki Webportal and use code Speeki Pte Ltd.
WhatsApp and WeChat
Connect with David on his Account
Connect with David Youngson through a direct message. Keep in mind that your message may cross boundaries before getting to David. You may also not be anonymous.
+852 9012 6963
Text Message
Connect with David through a text message
Connect with David Youngson through a text message. Keep in mind that your message may not be encrypted and your data will cross boundaries as directed by the carrier network. You may also not be anonymous.
+852 9012 6963
Email David direct
Old school, but it works. Email David Youngson direct and he will respond to you. The data will not be guaranteed to be encrypted and will cross boundaries.
david.youngson(at)ifmventures.com
MS Teams
Connect easily
Speeki employees who have access to Office 365 app will be able to chat with our AI ESG and Sustainability Expert, Nicole® within MS Teams.
Connect with Speeki through a direct message on LinkedIn
Connect with Scott Lane through a direct message on LinkedIn. Keep in mind that your message may not be encrypted, your data will cross boundaries, and may be seen by LinkedIn. Your message will go directly to our CEO in this case.
www.linkedin.com/in/scott-lane
Europe Phone
+ 33 1 8647 7980
Using the old phone system will connect you to our VOIP system for a chat to Nicole®, our digital AI ESG officer. If Nicole® doesn't speak your language, you can leave a message. To remain anonymous, your voice will be digitised before it is sent to the Speeki Platform, and, since our telephone provider is in the USA, your message may cross boundaries before getting to Speeki.
Call Nicole®: +33 1 8647 7980
USA Phone
+ 1 718 305 1238
If you are in the USA or the Americas, and prefer to use the old phone system, connect to our VOIP system and have a chat to Nicole®, our digital AI ESG officer. To remain anonymous, your voice will be digitised before it is sent to the Speeki Platform, and because our Speeki Platform is hosted in Europe, your message will cross a few countries before making it to Speeki.
Call Nicole®: +1 718 305 1238
APAC Phone
+ 65 3129 8529
For people in Asia using the old phone system will connect you to our VOIP system for a chat to Nicole®, our digital AI ESG officer. If Nicole® doesn't speak your language, you can leave a message. To remain anonymous, your voice will be digitised before it is sent to the Speeki Platform located in Europe.
Call Nicole®: +65 3129 8529
Send a letter
You are welcome to send a letter to our office in Singapore. Please mark it to the attention of David Youngson and it will be opened only by David.
Our address is located on the Contact Us page on our website.
Call
Pick up the phone
If you are happy to have a chat to David Youngson about your feedback or concerns, pick up the phone and give him a call.
+852 9012 6963