Incident Manager - case follow up
After I review the case, what do I do?
Complete the following fields:
Case Owner - This individual owns the report & conclusion of the report.
Stakeholders - Individuals involved in report resolution. Please note - these individuals have access to sensitive report information and can view all details within the case.
Misconduct category (incident type) - Select the incident type. This may differ from the original report after your report review.
Choose the Severity & Urgency score. (not mandatory) This is a way to score your reports.
Add the following details:
- Country where incident occurred
- State where incident occurred
- City where incident occurred
- Location where incident occurred
- Financial loss/damages to the company
- Currency
Click Save.
Add the following details:
- Type of individual involved*
- Email address
- Name*
- Position
- Relationship to the company*
- Business Unit
Click Save.
*Mandatory fields