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Beyond the buzzwords: Why equity and inclusion still matter in a world of DEI criticisms

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Beyond the buzzwords: Why equity and inclusion still matter in a world of DEI criticisms

In recent years, diversity, equity and inclusion (DEI) has become a ubiquitous buzzword. Companies trumpet DEI initiatives, schools host workshops and politicians debate its merits. But amidst this surge of attention, criticisms have also emerged. Some argue that DEI programmes are performative, tokenistic or even discriminatory. Others worry about quotas and reverse racism.

Does this mean we should abandon the pursuit of equity and inclusion altogether?  

No, not by a long shot. While acknowledging the valid concerns surrounding how DEI is implemented and perceived, it's crucial to remember the core values it champions: a world where everyone, regardless of their background, can thrive.

Here's why equity and inclusion (especially) still matter, even in the face of criticism.Don’t let all the rhetoric and media hype confuse you. Stick to some commonsense values.

Diversity fosters innovation and excellence

When teams and organisations embrace different perspectives and experiences, they unlock a wider range of ideas and approaches. This leads to more creative solutions, better problem solving and, ultimately, superior outcomes. From my experience managing teams, I have had far better team performance when the team has a mix of genders, a mix of countries represented, a mix of perspectives and a mix of viewpoints. It just makes sense that as a leader you would look to achieve this mix in your core teams and take as much input as you can from a variety of perspectives. Not takingthis approach would be negligent in your role as a manager and leader. Look for diversity in thought and approach in every single business opportunity. It’s not always about race. Race might contribute to the way people think, but it is the brain space that matters, not the melatonin levels that surround it.

Equity creates a level playing field

Historically, systemic biases have prevented certain groups from accessing equal opportunities. Equity initiatives aim to address these imbalances, ensuring everyone has a fair chance of success. This is not about giving advantages but dismantling barriers that have held people back for generations. I have seen extremely smart people languish because they are introverted and quiet. I have equally seen large and loud people hold court when their experience doesn’t support their size. Thinking about these issues and building equity (and its associated inclusion) into your teams makes sense. I have also seen times when a person, function, country or even small team or group needs support. Sometimes leaders need to support that segment and lift them up to the playing field. I don’t see this as unfair or discriminatory; I see it as pragmatic and realistic. I don’t try to understand how it happened, but it is my job to do my best to bring equity to those affected groups. Perhaps it might have a bigger impact if I do my minuscule part and everyone else does the same.

Inclusion fosters belonging and wellbeing

Everyone deserves to feel valued and seen for who they are. Inclusive workplaces and communities cultivate a sense of belonging, leading to increased morale, engagement, and productivity. Studies have shown that inclusive environments boost employee retention and improve mental health outcomes. Respecting language, cultures, religion and practices should be encouraged and respected. I think learning about culture, language and how people and their cultures work and celebrate is extraordinarily fun. Why wouldn’t you try and bring sunshine to everyone? Not respecting inclusion is just plain dumb.

It reflects our changing world

As societies become more diverse, embracing equity and inclusion becomes not just a moral imperative but a practical necessity. Ignoring differences only leads to social unrest and division. By building inclusive communities, we pave the way for a more harmonious and prosperous future. Things are different now. We have multicultural communities and extremely diverse emigration, and the makeup of society has changed. Our organisations have changed as a result. Leaders must put in additional effort to catch up with the current state of society and the communities in which they conduct business.

Addressing the criticisms

The concerns surrounding DEI are not to be dismissed. Tokenistic gestures, poorly designed programmes and quotas that prioritise identity over merit can be counterproductive. It's crucial to acknowledge these shortcomings and constantly strive to improve DEI initiatives. This involves:

• data-driven approaches – measuring the impact of DEI programmes and making evidence-based adjustments

• focusing on unconscious bias – providing training and tools to mitigate implicit biases in recruitment, performance evaluations and other decision-making processes

• building a holistic culture – integrating DEI into all aspects of organisational life,not just as a separate box-ticking exercise

• open communication and dialogue – encouraging open discussions about race,gender and other sensitive topics to foster understanding and empathy.


The road to achieving true equity and inclusion is long and complex. It requires constant learning, adaptation and a commitment to building a fairer and more just society. But despite the criticisms, the goal remains clear: creating a world where everyone can reach their full potential, regardless of their background. In this pursuit, there is still much to be said and even more to be done.

Let's embrace the challenges, address the concerns and strive for a future where DEI is not just a buzzword.

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