If there is an issue - you need to know about it as quickly and accurately as possible.
Speeki has an embedded whistleblowing and incident reporting system included with every subscription.
Knowing when things are not going well, or getting advanced knowledge on misconduct or failures is an essential part of running a business. Speeki includes a highly advanced whistleblower management (otherwise known as incident management) system available for all subscribers. The incident reporting system provides several ways of reporting issues directly into the Speeki incident reporting database and investigations system.
Anyone can report at any time, in any language using any device.
The pace of global business operations today requires a paradigm shift in how people report issues. Issues are immediate and they need to be received, triaged, investigated and addressed quickly.
Speeki helps move your incident management from reactive to pre-emptive mode by allowing anyone to report issues at any time and in any language using various channels including the mobile device, the Speeki App, phone, or web.
Speeki uses powerful Artificial Intelligence technology to help users report issues simply and quickly
Reporters of incidents can talk (or converse in writing) directly with Speeki's AI-powered virtual assistant Nicole – who can engage and reply to people in real-time and steer the conversation to obtain the most valuable and accurate information on the issue being reported. Using the advanced technology with Nicole allows Speeki to gather as much information as possible in any language, in any format and from any device.
Reporters can leave messages, talk to the system, or send messages using texts, videos, audio or images.
Speeki simplifies communication and collaboration with any reporter by automaton and guides the reporter through a set of intelligent question-based feedback paths. This intelligent mechanism supports the reporter to provide the information that you need to triage and investigate. Reporters can engage with Nicole in any language and can share voice, photos, and videos at the touch of a button.
Continue dialogue with the reporter using the Speeki case management system
Even if the reporter wants to remain anonymous, you can interact with them at any time with all interactions logged into your Speeki case management system. Engage in any language with automated and immediate translations, with the system tracking your every dialogue.
Speeki has a leading- edge solution to incident reporting and whistleblowing.
Compliant and safe for data privacy.
Speeki is a SaaS system that is hosted in data centres in multiple locations including Europe. GDPR ready and with the highest levels of information security controls through our ISO 27001 certification.
Configurable to match your needs in Europe.
With new directives in Europe that may require you to have multiple systems and multiple sets of access rights, Speeki is ready to be configured to match your structure to the European laws on whistleblowing.
More than just incident reporting.
Speeki is your platform to manage risk, compliance, governance and ESG. With its suite of tools, services, and solutions, it is more than just an incident management system.